Verify the version compatibility of ArcGIS License Manager and the client softwareĪrcGIS License Manager is compatible with client software of the same version or older. Follow the solutions in the order they are presented, and attempt to connect to ArcGIS License Manager after each solution. There are six solutions outlined below to troubleshoot and resolve issues connecting to ArcGIS License Manager.
There are various reasons why a user may not be able to connect to ArcGIS License Manager, some of which are listed below:
Launching these products may result in them freezing or not loading. When attempting to use an ArcGIS product with a Concurrent Use license, users cannot connect to ArcGIS License Manager, preventing the use of ArcGIS products such as ArcMap, ArcGIS Pro, and ArcCatalog.
